Operations Management

​Course Description:

This course is an introduction to the concepts, principles, problems, and practices of operations management in both the manufacturing and service sectors of the economy. Emphasis is focused on preparing students to identify and apply appropriate management processes to ensure efficient and effective operations, while achieving operational excellence. Various techniques and mathematical algorithms for solving traditional operations management problems will be explored. Your homework assignment will be built around typical operational problems, requiring mathematical solutions.

Course Objectives:

This course aims to improve students understanding of the concepts, principles, problems, and practices of operations management. After completing this course, students should be able to understand:

• An appreciation for the production and operations management functions in any organization.
• The importance of productivity and competitiveness to both organizations and nations.
• The importance of an effective production and operations strategy to an organization.
• The various production and operations design decisions and how they relate to the overall strategies of organizations.
• The relationship of the various planning practices of capacity planning, aggregate planning, project planning and scheduling.
• The roles of inventories and basics of managing inventories in various demand settings.

Textbook, Lecture Note, and Reference:

• Textbook: Operations Now: Supply Chain Profitability and Performance, 3/e Byron J. Finch
• Slide and note: https://elearning.uef.edu.vn/
• Supplements: https://drive.google.com/drive/folders/0B7j12dgpE6YHMDFXVlAyMzRXc1k?usp=sharing

Outline: